Personally, as a virtual assistant, the sense of being a part of a team is both inspiring and encouraging! It keeps in the forefront a sense of who and what we are working towards! (Of course, we’re always working towards helping a business succeed. But this adds the who and why to the equation…it is icing on the cake!)
Author: Mary Humphrey
Listen to your customers. Hear what they have to say. Do not assume you know what they are going to say. One small deed of good customer service goes a long way (to a better experience, and a better world in general). Your efforts in customer service are not just applied towards the dollars that you earn per hour, they apply to the world that you hold in the palm of your hand at that very moment. That, my dears, makes good customer service.
We looked at the next decade, and figured out how we wanted to live it out. When we turn 70, our hope is to be able to say, “I enjoyed the past 10 years!,” rather than, “Why did I work so much? I am now tired!” What is more important than that? Not a lot.
As a creative I ask questions as I work: Can I make this sound better? Can I make this look better? What atmosphere do, or can, I create? When I look at the task at hand with fresh eyes, as if I were the designer, I see beauty in most everything. That is being a creative.
The development of systems within a small business is key to growth. To succeed, people cannot depend upon memory alone. Most of us (entrepreneurs and employees alike) do not have enough time on our hands to stop and leisurely think each time a new project or problem lands on our desk. Systems are incredibly important […]